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Privacy Policy

1. Introduction

Docere Education LLC ("Docere," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at docere.school (the "Website") and use our educational services.

2. Information We Collect

We may collect the following types of information: • Personal Information: Name, email address, phone number, WhatsApp contact, and other contact details you provide when inquiring about our courses or enrolling in our programs. • Student Information: Age, language level, learning goals, and academic progress for enrolled students. • Payment Information: Billing details processed securely through our payment providers. • Usage Data: Information about how you access and use our Website. • Communication Data: Records of our correspondence with you via email, WhatsApp, WeChat, or other channels.

3. How We Use Your Information

We use the information we collect to: • Provide, operate, and maintain our educational services • Process enrollments and manage student accounts • Communicate with you about courses, schedules, and updates • Improve our Website, curriculum, and teaching methods • Send marketing communications (with your consent) • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with: • Service Providers: ClassIn, VOOKS, and payment processors who assist in delivering our services • Legal Requirements: When required by law or to protect our rights • Expedition Partners: Local partners and vendors necessary for organizing educational travel

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to: • Access the personal data we hold about you • Request correction or deletion of your data • Withdraw consent for marketing communications • Request restriction of processing • Object to processing of your personal data

7. Children's Privacy

Our services are directed to children under 18 with parental consent. We collect information about children only as necessary to provide educational services and with verifiable parental consent.

8. Cookies

We use cookies and similar technologies to enhance your experience on our Website. You can set your browser to refuse cookies, but some features may not function properly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@docere.school or via WhatsApp at +86 186 0851 9034.

Last updated: June 15, 2026